Transit Workers Union Local 100

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TWU Local 100

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Frequently Asked Questions
Direct Payment of Union Dues



How do I enable cookies on my browser?

If you are receiving error messages, such as this "page cannot display" or you are brought back to the sign-in page, please follow these instructions:
  • Go to "Tools" at the top of the page.
  • Click "Internet Options" at the bottom on the list.
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What happens if I don't pay my union dues?

The loss of dues check off does not mean that the legal obligation to pay union dues ends. As a member of TWU Local 100 employed by the MTA, you still owe money. TWU Local 100 survives from the revenue it receives from membership dues. Every Local 100 member makes a difference.

Your payment matters, and your decision to support the Union when it is under attack sends a clear message to the MTA. Don't wait. Sign up now.

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Can I sign up to pay online?

The Union has set up a website with an e-commerce vendor, ICI Communications, which enables TWU Local 100 members to pay their union dues online. We encourage every member to pay dues using this web-based system.

Go to www.twulocal100.net to create a profile and schedule a payment. You can elect to pay by electronic check or credit card on a recurring or non-recurring basis.

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Why do I need an email account?

To use the Union Dues website, you must create a Profile. Your "user ID" will be your email address. Your email address is a layer of protection put in place to protect you. Every time you initiate an online financial transaction, you will be sent an email notifying you of that transaction.

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How secure is it to transmit financial transactions over the internet?

Completely safe. IntraCommunities, Inc. (ICI) has created a website for the Union with the most advanced safeguards in place to protect your privacy.

ICI ensures the highest standards of security for all of the information collected through the website to process your dues payments. ICI is trusted by Visa and other major financial institutions.

All transactions are conducted through off-site secure servers. When you initiate an online transaction, your private information will be encrypted, and the information will be stored on an off-site, secure server housed in a secure data center.

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Who can access my personal and financial information?

Your personal information cannot be read by a third party and it travels through an encrypted payment ordering system. Additionally, your information will not be shared with or distributed to any third party.

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Sign-up for recurring back dues payments will be available shortly.

Regardless of how you elect to pay, you must create a Profile at www.twulocal100.net to register on to the system. This will enable you to view your account information online. Once you've created a profile, you can view your payment history, balance and change your payment method at any time.

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Why must I create a Profile on the www.twulocal100.net site?

Your registered profile is the Union's bookkeeping mechanism to track every member's dues payments. If you do not register onto the system by May 2007, the Union will create a Profile for you. Your Profile contains your name, pass number, title, address and last 4 digits of your SSN - information you supplied to the Union when you signed an authorization card. If you choose to access your Profile after this date, please contact the Dues Office. You will be asked to create a new password.

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Can I give my dues payment check directly to my union representative?

No. This is to protect both you and the Union. By submitting your payment directly to the Dues Office either in person or via the post office, or by paying on-line, there is no chance of lost payments or bookkeeping irregularities.

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What if I don't have an email account?

Setting up a new email account is fast, free and easy. You can get a free account from a vendor, such as hotmail.com, yahoo.com or sign up with your internet provider, such as Verizon, AOL, Earthlink, Optimum Online, etc...

Alternatively, you can open up an email account through the Union and receive a twulocal00.net email address. Ask your union representative or call the Dues Office for more information.

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What if I don't want to use the online payment service?

The union has set up a full-service system that enables members to pay in various ways. Please refer to Payment Method for more information.

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Why can't I schedule bi-weekly payments through a credit or debit card to pay my union dues?

The Union has to pay a fee for every transaction initiated online. If a member chooses to pay with a credit card or debit card, the Union pays a higher transaction fee compared to a payment by check. To keep transactional costs low, the frequency of credit card payments has been limited to once a month or every four weeks (every other pay period). Also, it helps keep down your credit card finance charges.

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Who can show me how it works?

There are step-by-step instructions on the website. However, if you would like personal assistance, classes will be made available at the Union Hall to walk members through both the sign-up and payment process. If you are interested in a class, contact the Dues Office at (212) 873-6000 x2083.

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What if I don't readily have access to a computer?

Computers will be made available for members to use at 195 Montague Street, 9th Floor Brooklyn, NY 11201. Contact your Union rep to find out where.

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